Returns and Refunds

All purchases are final. Due to the digital nature of our service, we do not offer refunds or cancellations once payment has been processed.

We offer a 14-day free trial period to allow users to explore and evaluate the service before committing to a paid subscription. During the trial, users are responsible for assessing whether the service meets their needs and deciding whether to upgrade their account to a paid subscription.

Money back guarantee

If you are not completely satisfied with the printed hardcover book, we will make it right or refund your money. You must return the printed hardcover book for a refund within 30 days of delivery. To qualify for the money-back guarantee, every milestone page should be complete. If you would like to claim the money-back guarantee, please contact our customer service team at info@dujourbaby.com.