We hope our FAQs help answer questions you might have about our services! If not, please don’t hesitate to contact us! We’d love to help!

How does it work?

We make recording memories easy. Download our app to get started. We’ll send custom notifications when your baby reaches a major milestone. Simply tap on the notification to capture stories and upload photos. See a live preview instantly and customise pages on our user-friendly editor. When you’re ready to print your custom baby book, simply tap the order button. We’ve partnered with top suppliers to print a high-quality custom baby book for you.

How do I record memories?
We’ll send custom notifications when your baby reaches a major milestone. Tap to record entries and upload photos on our straightforward forms, built for mobile. Our smart app will automatically upload your responses and photos to the corresponding milestone page of your custom baby book.

Can I add pictures?
Yes! Simply upload your favourite photos for each milestone and our smart app will automatically place them on the relevant page.

We’ve also included photo only pages at the end of the book to include all those extra photos of your sweetie pie!

I made a mistake on a page. Can I fix it?
Absolutely! See a live preview of pages and make edits at any time.

What will my book look like?
Our high-quality baby books are beautiful keepsakes, printed in full colour with 62 gorgeous satin pages. Books are a standard A4 size. We’ve partnered with artsy designers to create beautiful baby books that you’ll cherish forever.

Can I record memories of past milestones?

Absolutely! Record memories at any time, from anywhere. Easily navigate to past milestone pages from our user-friendly dashboard and fill entries fast with our intuitive prompts.

I forgot to complete a milestone. Can I record it now?
Absolutely! Get unlimited access to our memory book app with all purchases. Capture stories when it's most convenient for you! Simply open the app and navigate to the milestone page when you’re ready.

Where can I get pricing info?

Pricing is available on our App. Simply follow the below prompts below to check it out on our App.

Profile > View Pricing > View Plans

Do you offer a free trial?

Yes! Download our app and get full access to all features for free, for 14 days. Get notifications, record entries, upload photos and more, at your convenience! Play around with our awesome features and if you’re not convinced, simply feel relieved that you gave it a go.

How do I cancel my free trial?
You don’t need to do anything! When your 14-day free trial ends, you will simply lose access to your account. You will not be charged as we have not taken any payment details!

If you’d like to delete your account completely, just open the app and go to Profile > Delete Account.

How do I order a print copy of my memory book?
Simply select the ‘order’ button on the preview page when your custom baby book is ready to print. We partner with premium suppliers to print high-quality baby books for you.

Do you offer worldwide shipping?
Yes, we do! We deliver custom baby books to countries all over the globe!

Can I sign up before my baby’s born?
Sure! In fact, we recommend signing up before your due date. Set up your custom baby book and get familiar with our memory book app, so that you can start recording those precious memories on the day your baby arrives.

We’ve also created pregnancy milestone pages for you to start capturing special moments from the journey so far!